BrainYour AI doesn't know your company yet. Brain teaches it.
Connects the systems, organizes what the company knows and hands it to any AI and to people, with the permission of whoever is asking.
Aroeira Distribuidora
Kentor Brain
Juliana · Customer Service
Question
Can Mirante exchange a product that has already been opened?
Sources consulted
- After-sales policyv2 · owner: Customer service
HubSpotorder 4812
Google DriveMirante contract
WhatsAppconversation on 11/02
Answer with source
Yes, as store credit. The policy accepts exchanges of opened products within 7 days with an invoice, and Mirante bought 12 days ago. The exception for annual contracts doesn't apply here: Mirante's contract is monthly.
Example with a fictional company
Some Kentor clients and partners
The company has the data. AI still doesn't understand the business.
Scattered data
The same customer exists in several systems, and none of them knows it's the same one.
Little context
The data says what happened. It doesn't say why, or how the company reads it.
Little governance
Who can see what gets lost between systems, and nobody knows what the AI consulted.
The context comes from a process, not from a prompt.
Brain sits between your systems and your AI. It connects, organizes and passes through validation by those who know.
Company sources
TOTVSERP · finance and inventory- HubSpotCRM · customers and orders
- Google Drivepolicies and contracts
Google Sheetsprice list- WhatsAppsupport conversations
inherited permissions
One company memory, for every AI.
What things mean, how the best people do it and what's allowed. Generic AI has none of the three.
Where it comes from
Whoever couldn't see it in the source system can't see it in Brain either.
What it remembers
Knowledge
A duplicate charge is not the same as a pending pre-authorization.
Experience
Before refunding, check the charge type in the ERP.
Rules
Up to R$ 500 the agent resolves on its own. Above that, the supervisor approves.
Where it goes
- Kentor Botthe company's agents
- ChatGPTAI the team already uses
- ClaudeAI the team already uses
- PeopleBrain's search and chat
Switch models whenever you want. The context stays.
Everyone sees what they're allowed to see. AI included.
The Sales agent doesn't read HR's payroll. Permissions apply by area, for people and for agents.
- Same question, different answer depending on who asks
- Sensitive data doesn't show up for those without access
- Whoever can't see it is routed to someone who can answer
See how
- Sales
- Finance
- HR
- Operation
What's the margin on Mirante's contract?
That information belongs to finance and you don't have access. I can ask Carlos to answer.
OS maps, Brain remembers, Bot executes.
Brain works on its own, for the people on the team. Together with the other two, it's what makes the agents get it right.
Maps
Kentor OS
With OS, Brain starts out with the processes already mapped.
Explore Kentor OSRemembers
Kentor Brain
The company's knowledge organized and delivered as context to agents and people.
You are here
Executes
Kentor Bot
With Bot, it becomes the agents' context, at the moment of the task.
Explore Kentor Bot
Your models may change. Your Brain stays.
Together we map where knowledge lives today and what goes into Brain first.
Example with a fictional company
Questions about Kentor Brain
What is Kentor Brain?
The company's context layer: where what the company knows, how it works and what it allows become context that people and any AI model can use.
Is it a search tool or a smart drive?
No. Search finds the file. Brain understands what the terms mean, links customer, contract and process across systems and delivers the answer with the company's rule and the source.
Does it work with the AI we already use?
It works with Kentor Bot's agents, with the people on the team and with the AI tools the company already uses. The model can change; the context stays.
Does my data train any AI model?
No. The language models are contracted under terms that prohibit using your data to train their models.
Where is the data stored, and what about LGPD?
On servers with encryption in transit, login-based access and audit logging. Kentor handles client data as a processor, under LGPD. The details are in the Privacy Policy.
Who sets the permissions?
They come from the sources: each person sees in Brain what they could already see in the source system. Your company adjusts by area, and the agents follow the same rules.
Which sources can I connect?
ERP, CRM, drive, spreadsheets, conversations and the processes mapped by Kentor OS. Each source comes in with the permissions it already has.
What if a piece of information is wrong or outdated?
Every answer cites its source, and every piece of knowledge has an owner and a review date. Whoever looks after it is notified when something changes.
Do I need to use Kentor OS or Kentor Bot?
No. Brain serves the people on the team on its own. With OS, it starts out with the processes already mapped; with Bot, it becomes the agents' context.
How do we get started?
With a conversation and a quick mapping of where the knowledge you miss most lives. That gives you the first use case to put into Brain.
What happens to the knowledge if I cancel?
The organized knowledge belongs to your company and leaves with it, without being locked into one vendor.