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Solution · Distribution and manufacturing

The whole portfolio buying, not just the biggest.

Kentor understands how your sales and operations really work, cross-checks the order system with the CRM and conversations, and puts AI to reactivate customers who went quiet, answer quotes and follow the order through to delivery. The sales team approves, and the rep goes back to selling.

Kentor Bot

Sales agent
Who in the portfolio should I reach out to today?

Used 3 tools

I went through the 212 accounts. Six bought every month and stopped more than 45 days ago. The first used to buy every 30 days and hasn't ordered since September.

Draft for the buyer

Hi! It's been a while since you renewed the order. Want me to send the usual quote, at today's price?

Should I send it to the buyer now?

OK to send

Message sent · 8:42 a.m.

Send message to Sales agent

The distribution workflows

The workflows that jam most in distribution.

The customer stops buying, and nobody notices for months.

The whole portfolio, reviewed every day.

Every morning the agent cross-checks the order system with the CRM, scores each account with the rule explained (frequency, value, time since last order) and puts the day's list in order.

  1. Reads orders and CRM before the team arrives
  2. Calculates the score and the reason for each account
  3. Delivers the day's list in order
  • All accounts watched, not just the biggest
  • Whoever changed their buying rhythm shows up the same day
  • The scoring rule is written down and the manager adjusts it

Without × with Kentor

Where the sale sits idle.

  • Accounts

    Without Kentor: The team only looks at the biggest customers

    With Kentor: The whole portfolio reviewed every day, with a score and reason per account

  • Repurchase

    Without Kentor: A customer who stopped buying goes months with nobody noticing

    With Kentor: Whoever changed their buying rhythm shows up the same day

  • Order

    Without Kentor: Order arrives on WhatsApp and someone retypes it into the system

    With Kentor: The order in the chat becomes a quote ready to check

  • Quote

    Without Kentor: Quote answered late, with the wrong price list

    With Kentor: Quote built with the customer's price list and terms, ready to review

  • Status

    Without Kentor: Customer calls to ask about delivery

    With Kentor: Lead time and status answered on the spot, the exception goes to operations

  • Sales rule

    Without Kentor: Discount, minimum order and credit in each salesperson's head

    With Kentor: Written sales and credit policy, with approval above the rule

The operation's agents

Agents that already know how an order moves.

Each one handles a routine, in your order system, CRM and WhatsApp, and asks for your OK before what matters.

Goes through the portfolio every day, scores each account and hands the salesperson the list and the ready message.

Industry case

A B2B company that already works this way.

Orders in one system, conversations in HubSpot, context in the salesperson's head. Today, an agent cross-checks it all every day: when the account bought, how often and how much.

Corporate gifts · B2B

Lobby Tech

Accounts from the database reactivated every day, without relying on the sales rep's memory.

View case

Routines running in the case

  • Opportunity score per account
  • Daily database sweep
  • Outreach ready for the sales rep
  • At-risk customer alert and base revenue

By role

What changes for each person in the operation.

  • If you are

    Owner or director

    You see the whole portfolio and the base's revenue on one dashboard, and know which customers stopped buying before it turns into a revenue drop.

    How Kentor does it: Kentor OS and Kentor Bot

  • If you are

    Sales manager

    The team starts the day with the list in order and the message ready, and a discount outside policy comes to you for approval.

    How Kentor does it: Kentor Bot and Kentor Brain

  • If you are

    Operations, logistics or credit

    Stalled orders, late customers and delivery status show up before the complaint, with the history at hand.

    How Kentor does it: Kentor Bot

How Kentor comes in

First understand. Then automate.

  1. 01

    Understand

    We map how the area really works, with AI interviews, and point out where AI pays back most.

    Kentor OS
  2. 02

    Organize

    We connect the systems and bring together what the company knows, with rules on who sees what.

    Kentor Brain
  3. 03

    Automate

    We put agents on the routines that weigh most. They act in the team's tools and ask for approval when it matters.

    Kentor Bot
  4. 04

    Track

    We stay on until the routine sticks: adjustments, training by area and tracking of what changed.

    Implementation and Training

Guarantees

AI works. The team decides.

  • Nothing goes out without your OK.

    The agent prepares and asks. Messages, discounts and proposals only go out when someone on the team approves.

  • Everything is logged.

    Every agent action goes in the history: what it did, in which tool and who approved.

  • You choose what the AI sees.

    Each connection is enabled by team. What hasn't been enabled, the agent doesn't read.

Connections

Inside the tools the team already uses.

Kentor works with what you already have, with the permissions you grant.

  • Omie
  • HubSpot
  • Pipedrive
  • Salesforce
  • WhatsApp
  • Gmail
  • Outlook
  • Excel
  • Google Sheets
  • Google Drive
  • Microsoft Teams
  • Slack
  • Google Calendar
  • Notion
  • Google Docs
  • Google Meet
  • Instagram
  • Facebook
  • LinkedIn
  • Zoom
  • ClickUp
  • Trello
  • Asana
  • Monday
  • Jira
  • OneDrive
  • SharePoint
  • Dropbox
  • Canva
  • Figma
  • Google Ads
  • Google Analytics
  • Mailchimp
  • Calendly
  • Typeform
  • Airtable
  • Zendesk
  • Intercom
  • Stripe
  • QuickBooks
  • Fathom
  • Fireflies
  • Granola
  • tl;dv

Frequently asked questions.

Does it work with my ERP?

The agent works in the order system and CRM you already use. Omie, HubSpot, Pipedrive and Salesforce are among the connections. For other systems, we check in the first conversation what can be linked.

Does the agent place orders or give discounts on its own?

Not by default. It builds the quote and asks first. Discounts, minimum order and terms follow the written policy, and anything beyond it waits for your okay.

What about the external rep?

The list and the reason for each contact are ready for them, so they write less.

My price list changes every week.

Brain reads the price list and the policy where they live, like a spreadsheet or a system, and updates when they change. The agent always uses today's version.

Where does it start?

With Kentor OS we map how sales and orders really happen, from WhatsApp to the invoice, and put the first agent on the idle portfolio. We give you the timeline in the first conversation.

See how much of your portfolio stopped buying.

We cross-check orders and CRM and show what AI reactivates first.